A Little Tennis In Dusseldorf

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For the Breidenbacher Hof Personal Assitants, their absolute passion is to create unforgettable memories for our guests.  And quite often, this implies making the unexpected a reality, as was true recently for our Personal Assistant Malte.

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During a last minute visit , a guest expressed the desire to play a little tennis in Dusseldorf.  Malte, a former pro tennis player himself, immediately set out to find a court and a trainer for the guest.

Fortunately, due to his own experience, Malte knew the best courts in town and was able to leverage his connections to secure a prime location for the guest.  With the court booked and all other arrangements made, the only challenge remaining was finding a suitable hitting partner.  Again, Malte had the answer.

When the guest arrived in the Capella Living Room set to leave for some tennis, he found his Personal Assistant Malte waiting for him — tennis racket in hand!  Of course, Malte himself made the perfect tennis opponent with his experience on the world stage.  The guest was thrilled and the two set off for their match.

It probably came as no surprise that the guest had a fantastic match and a memorable experience from the visit.  In fact, he had such a great time that the next morning he even challenged Malte to another round!  They now have plans to play whenever the guest is back in Dusseldorf.

I am always amazed by the passionate and creative approach of our Personal Assistants team and the story of Malte the tennis player is just another example.  If you want to create your own Personal Assistant experience, then please feel free to contact them directly via pa.bbh@capellahotels.com or via telephone at +49- 211 160 900.

 

Eine Partie Tennis im Breidenbacher Hof

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Die Passion der Persönlichen Assistenten im Breidenbacher Hof ist es, unseren Gästen unvergessliche Erinnerungen zu kreieren. Oft bedeutet dies das unmögliche möglich zu machen, was auch Malte vor kurzem im wahrsten Sinne des Wortes „am eigenen Leib“ erfahren durfte.

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Während eines Spontanbesuches nach Düsseldorf, äußerte ein Gast den Wunsch nach einer Partie Tennis. Malte, der selber einmal Profi-Spieler war, hat sich sofort an die Arbeit gemacht, einen entsprechenden Ort und Partner für das Tennisspiel des Gastes zu organisieren.

Glücklicherweise kennt sich Malte auf dem Gebiet hervorragend aus und konnte schnell eine erstklassige Location für den Gast ausfindig machen. Schnell war alles organisiert, bis auf die Herausforderung den richtigen Gegner für den Gast zu finden. Und wieder fand Malte die perfekte Lösung.

Als der Gast den Capella Living Room betrat, bereit für eine Partie Tennis, fand er seinen Persönlichen Assistenten Malte vor – mit seinem eigenen Tennisschläger in der Hand! Natürlich war Malte als Gegner wunderbar geeignet, mit seiner internationalen Tenniserfahrung. Der Gast war begeistert und sofort machten sich die beiden auf zu ihrem Spiel.

Es war natürlich keine Überraschung, dass der Gast ein fantastisches Spiel und somit ein unvergessliches Erlebnis von seinem Aufenthalt in Düsseldorf mit nach Hause nehmen konnte. Es hat ihm sogar so gut gefallen, dass er am nächsten Morgen Malte zu einer weiteren Partie Tennis herausgefordert hat! Seit dem verabreden sich die beiden immer zum Tennis, wenn der Gast wieder in Düsseldorf ist.

Ich bin immer wieder von der Leidenschaft und Kreativität unserer Persönlichen Assistenten beeindruckt. Die Geschichte von Malte und seiner Partie Tennis ist auch nur ein Beispiel von vielen. Wenn ihr auch Euer persönliches Capella-Erlebnis haben möchtet, dann kontaktiert doch einfach unsere Persönlichen Assistenten vor Eurer nächsten Anreise via pa.bbh@capellahotels.com oder Telefon unter +49- 211 160 900.

 

Valentine’s Day at Breidenbacher Hof

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I love our Personal Assistants here at Breidenbacher Hof, A Capella Hotel.  There is nothing they can’t do!  If you need help with shopping, they can be your shopping assistants,  if you are looking for some action,  they will be your event managers and create unforgettable exciting experiences.  And if you are in Düsseldorf for romance then our PA’s will be your Cupid!  Need proof?  Then allow me to share a real romantic story of a couple that has spent the last four Valentine’s with us.

The story begins four years ago.  As is customary, our Personal Assistant team contacted the guests before arrival to check if there was anything they could arrange for them.  The husband assured the Personal Assistant that there was nothing special needed as he and his wife “were just planning to celebrate Valentine’s Day.”  Well, there is no “just” in our Personal Assistants vocabulary and immediately they began planning how to create a memorable Valentine’s Day at Breidenbacher Hof.

Valentine's Day At Breidenbacher Hof

The plan was perfect:  The Personal Assistants decided to create the perfect romantic retreat in the couple’s room.  Rose petals were spread throughout the room—from the floor to the bathtub.  Champagne, chocolate covered strawberries and cake were set up for the couple. And romantic music played on the room’s sound system.  It was the perfect set up for a romantic Valentine’s Day.

Needless to say the couple was amazed upon arrival.  So much so that they now return every year to celebrate Valentine’s Day at Breidenbacher Hof.  And each year, the Personal Assistants look for a new way to surprise and delight them.

Shopping In Dusseldorf

Shopping In Dusseldorf

Dusseldorf has a lot to offer: It is famous for its beer and breweries, for being the traditional stronghold of Japan in Germany, for its beautiful Rhine promenade, some great traditional meals – and of course, shopping!  I am always impressed with how many different kinds of shops and boutiques can be found in Dusseldorf.  I am always excited to find a new haunt for my shopping adventures.

What I like most about shopping in Dusseldorf, is the variety of different shopping places and possibilities: You find shopping malls like the Schadow Arcades, the Sevens and the Kö-Gallery.  There is also the Old Town (a great source for trendy stores), the Wehrhahn (a long street with shops and department stores) and of course the famous Königsallee, which I would like to present to you in a bit more detail.

Shopping In Dusseldorf

The Königsallee is not just the most luxurious but also the most beautiful street in Dusseldorf. Imagine not rushing from shop to shop but rather doing a wonderful idyllic walk between the nicest shops and cafés.  It is not just shopping, it is more, it is a must have experience you will never forget. The boutiques of the world’s most famous brands can be found here and offer both individualized and private service.  Although most people walk the Königsallee to go shopping, it is not just about shopping.  This street is the place to see and be seen in Düsseldorf.  Honestly, I really like having a coffee in one of the pretty cafés at the Königsallee, relaxing and watching the bustling activity.  It is great for people watching—especially if you are fond of fashion!

Because the shops are very exclusive and selective, the Personal Assistant at Breidenbacher Hof, A Capella Hotel, have developed special relationships with the Königsallee community.  They can organize special shopping experiences for you with the stores.  Private late night shopping? An in-room fashion show or a tour with your personal shopping consultant? Whatever your heart desires, our Personal Assistants and their cooperative neighbors at the Königsalle would love to fulfill your shopping dreams.

So the next time you are in Dusseldorf be sure to do some window-shopping along Königsallee.  And if you are ready for the real thing, allow our Personal Assistants to create a memorable experience for you!

Capella DC’s Luis Colmenares

Luis Colemenares

Mr. Colmenares, how do I even begin?  Luis Colmenares is the most whimsical, funny, friendly and caring friends I’ve ever met.  His smile, contagious laughter and personality instantly brighten your day.  As the Lead Personal Assistant and Chief Concierge at Capella Washington D.C., Luis heads the hotel’s team of personal assistants and is charged with ensuring that guests’ individual tastes and expectations are fully satisfied.

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Anytime any of our team members or guests needs a suggestion for activities, hot new places to eat/drink, or a new happening event in town, Luis never hesitates and has the best suggestions!   I remember going out to dinner together at one of his favorite restaurants in D.C. and every single server, bartender and manager knew Luis and treated him like he was family.  Having served as concierge at the Capital Hilton Hotel, The Ritz-Carlton Hotel, the Mandarin Oriental and the Hotel Monaco, Colmenares’ knowledge of how Washington works in unparalleled.

I felt so honored to be able to sit down and interview Luis.  He is a legend in the industry and was recognized as “Concierge of the Year” in the 2012 Where Magazine Silver Plume Awards, one of the highest awards in the industry!  Working together the past seven months has been amazing and I wanted to share some insider details with you about our favorite D.C. Concierge!

Luis Colemenares

How long have you lived in D.C.?

I’ve been in D.C. for 26 years. I consider myself a native, and love the European flair of D.C. and how and easy and accessible it is to get around!

What is your favorite hobby?

I LOVE to cook everything and anything! I am not picky but when I do get homesick I like to eat black beans, rice, fried plantains, pulled beef and the lovely Arepas that my mom used to make me growing up in Venezuela.

What is one of the most unique experiences you’ve had with a guest in your career?

I will never forget when I had a guest request a live violinist playing when they walked into their room for the first time- taking “setting the mood” to the next level!

What are the top two requests you get most often from guests?

Touring the White House & The Bureau Of Printing and Engraving.

What is your favorite newspaper?

The Sunday New York Times- the arts, travel, and book review sections are fabulous! This is one of my ultimate favorite things to do, especially with a cup of tea!

Luxury Yacht Tour Of Singapore

Luxury yacht tour of Singapore

Last week, I had the amazing opportunity to take a luxury yacht tour of Singapore.  The tour, which was organized by one of Capella Singapore’s fantastic Personal Assistants, began at the Marina at Keppel Bay, home to some of the most exclusive yachts and boats in Singapore.

Luxury yacht tour of Singapore

It was a rather cloudy day with a slight threat of rain, however when we got to the marina the skies cleared.  As we made our way through the docks, we were greeted by scores of beautiful boats, some for commercial and others for private use.   We were on our way to board the SG Yacht, a luxurious 13-seater.

The SG Yacht was beautiful.  As we climbed up the deck, we were greeted by a luxuriously cozy “living room” complete with a small coffee table, sofas and a mini television set.  The boat also had two bedrooms with beds set nice and high you could literally climb into them.  On the deck, we were able to make our way to the helm of the boat and enjoy the glorious sea breeze as the yacht cut deftly through the waters.

The yacht trip would take us all the way to one of the small southern Singapore islands named Lazarus Island before heading back to the marina.  Needless to say, the sights were glorious.  Just as we were pulling out into the open sea, we passed a familiar sight – the beachfront view of Capella Singapore!

Soon after, we reached Lazarus Island – an uninhabited tropical paradise with a beach so pristine, calm and picturesque.  We took some time to explore the island, enjoying all its flora and fauna.

Lazarus Island is just one of the many southern islands of Singapore which are frequent destinations for hired yachts. For the more adventurous, a chartered yacht can even visit exotic locations of Bali, Tioman Island, Phuket and more.

With Singapore being a small island, taking a trip out to sea on a luxury Yacht is definitely something I would recommend to everyone. In fact, the Personal Assistants at Capella Singapore are more than able to help facilitate all the necessary arrangements for chartering a luxury yacht.