Capella Pedregal en su 5to Aniversario

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“El tiempo vuela cuando te diviertes!” Ciertamente lo hace! No puedo creer que hayan pasado cinco años desde la apertura de Capella Pedregal en julio de 2009. Tantas cosas maravillosas han sucedido. En sólo cinco años, el equipo ha logrado algunos de los mayores honores de la industria. Best Awards de Travel & Leisure Readers ‘Choice del mundo nombrados Auriga spa # 1 Spa en el Mundo en 2012 y en 2014 votaron Capella Pedregal Hotel # 1 en México y # 15 en el mundo! No olvidemos el codiciado premio AAA Cinco-Diamantes en los últimos tres años.

Pero para el equipo de Capella, lo más importante es la relación con los huéspedes. Nuestros huéspedes se han convertido en amigos y ahora piensa en Capella Pedregal como su segundo hogar . El equipo de pre-apertura fue un grupo de sólo 54 personas y ahora la familia Capella ha crecido hasta 450 personas! 450 personas que trabajan con el único objetivo de crear experiencias memorabkes para sus huéspedes.

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Cuando compartí con ustedes en blogs anteriores, del 9 a 13 julio, Capella Pedregal fue sede de la 3ra Edición de Sabor a Capella, Festival de Vinos y Comida. Estas fiestas culinarias reúnen un grupo de algunos de los mejores cocineros y mixólogos reconocidos, junto con grandes Tequileros y Bodegueros , que volaron desde diferentes partes del mundo para compartir su talento y conocimiento. Durante el festival, los chefs compartieron tiempo con los huéspedes, tanto en los eventos de las cenas como en demostraciones de cocina e incluso un crucero privado al atardecer que los llevaró a ver el hermoso Arco de Cabo San Lucas. Cada día era una celebración y una maravillosa exhibición de los mejores vinos, comida y cócteles, pero la última noche, la cena de gala, fue algo que nunca olvidaré. No fue sólo la noche de clausura del festival, sino que fue la celebración del quinto aniversario de Capella Pedregal.
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La celebración tuvo lugar en el restaurante Don Manuel’s y comenzó con una recepción donde brindamos con el champagne más fino de Taittinger, Blanc de Blanc 2012, Comptes de chanpagne, una reserva especial especialmente abierto en honor al gran aniversario! Más tarde, los chefs invitados y Chef Yvan Mucharraz prepararon una cena de cinco tiempos espectacularmente perfectamente marinado con deliciosos vinos. Al final de la velada el Gerente General de Capella Pedregal, John Volponi, agradeció al equipo y a los huéspedes por ser parte de este logro. La gran sorpresa fue que justo después de su discurso, una hermosa exhibición de fuegos artificiales iluminó el cielo y en cuanto la música de mariachi comenzó, los huéspedes recibieron luces de bengala. . Entonces la verdadera fiesta comenzó y todo el mundo bailó. Fue una noche maravillosa e inolvidable!

 

Feliz cumpleaños Capella Pedregal!

Discovering Soufriere, Saint Lucia

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In the month of August, Saint Lucia celebrates the two most beautiful flower festivals in the Caribbean region.  The Feast of La Rose originated from the seven years that Saint Lucia was fought over by the British and The Feast of La Marguerite was named after the French who also fought for this island for seven years.  Of all the things I enjoy the most about this beautiful island of Saint Lucia, I am always charmed by the indigenous flowers and plants found in gardens everywhere.  From Jade Vine to Torch Ginger, all 238 square miles are dotted with such a delightful variety of flora.

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In celebration of the flower festivals, I went on a tour to the most decorated town on the island, the town of Soufriere.  Soufriere played host to the flower celebrations this year and is also one of the most spectacular areas on island.  Before the parade began, I drove to the magical Botanical gardens which is where many of the plants are exclusively found in Saint Lucia. As I ventured further into the gardens I discovered the Diamond Falls.  This amazing waterfall is part of the world renowned Sulphur Springs which are a product of the worlds’ only drive in volcano.  Tourists and locals alike, travel specifically to this region to bathe in the healing waters of the Sulphur Springs and to experience their rejuvenating effects on the body.  The Sulphur Springs from which the town of Soufriere got its name, came into formation due to weak spots in the crust of an enormous collapsed crater, the result of volcanic eruptions of gigantic proportions that took place some 410,000 years ago.

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Similar hot springs feed the mineral baths into the Diamond Falls located on the Diamond Estate built originally in 1784 for the troops of King Louis XVI of France so that they could benefit from the therapeutic waters.  I was amazed at the thought that the springs contained healing properties and was really tempted to jump in.  On my way back to watch the parade I looked up to witness the most mesmerizing view of a UNESCO World Heritage Site, the twin pitons.   These two volcanic spires, Gros Piton and Petit Piton are one of the main reasons why people visit this beautiful island.

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After enjoy the view, I returned to town just in time to see the denizens of Soufriere in colorful cultural wear as they  put on an event of pomp and pageantry, celebrating the island’s mixed heritage of English and French.  As the event continued with cultural  folk dances such as the Quadrille, the Mappa and the Belair, I could not help but be once again impressed by the beauty and energy of Saint Lucia.

creole-wearIf you are in Saint Lucia during the month of August, be sure to ask your Capella Marigot Bay Personal Assistants about the flower festivals, Feast of La Rose and Feast of La Marguerite.  And even if it isn’t August, make sure to make time to visit Soufriere, one of the many magical towns here in Saint Lucia!

 

A Visit To The New Singapore Sports Hub

The new 55,000-seater National Stadium

Since it opened on 30 June 2014, the Singapore Sports Hub was on my must-visit radar.  So, when I found out that The Singapore Selection was playing Juventus Football Club in a friendly match on 16 August 2014, I made it a point to buy tickets so that I could enjoy the new National Stadium, which is part of the Hub, and support our Singapore team at the same time.

I must say that when I arrived at the 35-hectare Singapore Sports Hub, I was quickly swept away by the excitement and flurry that filled the air.  There were football fans getting ready to enter the National Stadium to support the Home team, there were diners, shoppers, families and the curious – like me.  All keen and eager to visit our new national sports icon.

The Singapore Sports Hub comprises a wide range of venues, namely, a 55,000-capacity National Stadium, 6,000-capacity Aquatics Centre, 3,000-capacity Sports Arenas, a Water Sports Centre, a Library and about 41,000 sqm of retail and dining space.  Before the big game, I decided to roam the shopping and dining area named the Kallang Wave.  A huge shopping centre featuring a wide range of international fashion brands, sports wear as well as a large variety of dining choices, I easily lost track of time in the mall!

Just before the match began, I quickly made my way to the National Stadium.  The best part about the new Sports Hub is how close the National Stadium is to the shopping mall.  It took just five minutes to get from the shopping mall to my seat!  How convenient!

The new 55,000-seater National Stadium

The new 55,000-seater National Stadium

When I entered the National Stadium, I was blown away.  The 55,000-seater stadium was unlike anything else in Singapore. Featuring the world’s largest free-standing dome, the National Stadium also boasts a retractable roof and customisable, mechanised and automated retractable seating configurations on the lowest tier making it suitable to host a wide range of sports, concerts and other events.

What I found the most breathtaking was the view of the city skyline and the water.  How magnificent!  How beautiful!

The view of the Central Business District from the new National Stadium

The view of the Central Business District from the new National Stadium

While the Singapore Selection lost to Juventus Football Club, I left content.  I felt happy that I had the opportunity to visit this amazing stadium and be part of history, watching the first ever football game played in the new National Stadium.

Upcoming concerts and events held at the National Stadium include:

Mariah Carey, “Me. I am Mariah”, Friday, 24 October 2014
Jay Chou, “Opus 2 Jay 2014 World Tour”, Saturday, 8 November 2014
Asia Pacific Dragons vs Maori All Blacks XV’s Match, Saturday, 15 November 2014
One Direction, “On the Road Again”, Wednesday, 11 March 2015

Click here for more details and listings

If you are staying at Capella Singapore during any one of these periods, I strongly recommend contacting our Personal Assistants who will be able to assist with ticket bookings and transport.  They can be reached at +65 6591 5034/35 / pa.singapore@capellahotels.com.

Get To Know Ethan: A Capella Washington, D.C. Personal Assistant

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Recently I had the pleasure of sitting down with Ethan, a fantastic Capella Washington, D.C. Personal Assistant.  Around here, Ethan is known for being both clever and genuine.  As Ethan will be leaving the team for college shortly, I thought this was the perfect time to hear a bit about his experience as a Personal Assistant.

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Tell me about yourself. What are two experiences that have made you who you are today?

I am 19 years old and come from a family that has always been involved in public service. My aunt was Ted Kennedy’s foreign policy advisor for a large number of years and my parents own a gas station in Pennsylvania. I’ve grown up seeing guest interactions firsthand and have always had a passion for business, especially the dynamic industries where no two days are alike.  Guests come and go, but you want to make a memorable impression on them and that’s what draws me to hospitality.

Can you tell me about a time where you planned and executed a memorable and unique experience for our guests here at Capella Washington, D.C.?

We had an influential author and his family who expressed interest in taking a tour of Washington, D.C.  They originally were looking at the big bus and the old town trolley, but I told them that the best way to tour the city is by foot underneath the city lights.  I put together a walking guide that started out on the Potomac River Waterfront, to the National Mall and everything in-between. I made sure to include unique destinations that they would not find on the Internet, such as the Watergate complex, giving insight on the Nixon Scandal and many more destinations sharing Washington’s history.  The guest loved how we personalized all the information, with walking directions, maps and suggestions. The next day, the author signed a copy of his book to show his appreciation. I love having guests that stay with us for more than three days for instance. This is when you really have the opportunity to learn about them and establish a connection to give them that home away from home feeling.

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How do you wow a guest?

I think you wow a guest by what you do when they are not around.  Often times it is the least verbally appreciated things we do, but it’s those little things over the course of the stay that establishes that wow factor.  Getting it right on the first try and picking up on small details is crucially important.

Being so young and hungry, what motivates you about working at Capella D.C.?

I believe in the product. I think it’s really easy to work hard when you love your job. You love your job when you really believe in it. When you have a property as amazing as this and a team as great as this it comes naturally. Each one of us goes above and beyond for every single guest and that’s what inspires me to keep striving for success.

What will you take away most with you from Capella D.C. experience when you move onto hotel school at Cornell?

I will always live, breathe and sleep by the Capella Canon (A card that each employee carries everyday that aligns each of us behind the philosophy and mission of Capella Hotels & Resorts). The knowledge of hotel objectives and taking the time to understand individuals and personalize their experiences is something I will never forget.

What advice can you give to future guests of Capella?

The happiest guests who stay with us are the ones who take the time to speak with their Personal Assistant prior to their arrival. In order to be certain that we have all our guests’ preferences and details, the guest conversation is very important. When your Personal Assistant calls you, these few minutes can make the difference between having transportation arrangements, personalized newspapers in your room, refreshment center stocked with your favorite food and drinks and even a family photo to welcome you. Our service will always be exceptional, but with the support of guest preferences, we can tailor your experience in a personalized way, just how you like it.  This is what we consider luxury.

For more information about Capella Personal Assistant services and how to get in touch with them, please e-mail pa.dc@capellahotels.com or call 202-617-2416.

Ein Besuch der Längsten Theke der Welt

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Wie Ihr sicher von früheren Posts auf den Capella Blog wisst, beheimatet Düsseldorf die Längste Theke der Welt.  Der Altstadt wurde dieser Name nicht aufgrund einer einzigen zusammenhängenden Theke, die sich über mehrere Meter ausdehnt, gegeben.  Vielmehr erhielt sie ihren Namen aufgrund der vielen Bars, Restaurants, Diskotheken und Brauereien, die sich hier befinden.  Aus diesem Grund empfehlen unsere Persönlichen Assistenten hier im Breidenbacher Hof, a Capella Hotel jedem Gast mindestens einen Abend damit zu verbringen, die pulsierende Altstadt zu erkunden.

Um dafür zu sorgen, dass Eure Zeit bestmöglich genutzt wird, erzähle ich Euch nun, wie ich persönlich meinen Abend in der Düsseldorfer Altstadt gestalten würde, um die Längste Theke der Welt zu erleben:

Zuerst starte ich immer mit einem leckeren Abendessen in den Abend.  Wenn Ihr Lust auf traditionelle deutsche Gerichte habt, solltet Ihr in einer Altbierbrauerei wie Zum Schlüssel oder Im Goldenen Kessel starten und unbedingt den Rheinischen Sauerbraten probieren.  Falls Ihr etwas Mediterranes vorzieht, bietet die Schneider-Wibbel-Gasse, die nur einige Gehminuten vom Hotel entfernt ist, eine Auswahl an spanischen Restaurants.

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Aber wie Ihr Euch sicherlich vorstellen könnt, wäre ein Abend in Düsseldorf einfach nicht authentisch ohne die Spezialität unserer Region – das dunkle, lokal gebraute Altbier.  Und weil jede Brauerei ihr ganz eigenes Brauverfahren hat, solltet ihr auf jeden Fall ein Altbier in verschiedenen Brauereien testen, um so Euren persönlichen Favoriten zu finden.  Bier ist nicht Euer Getränk?  Das ist kein Problem, denn es gibt zahlreiche Bars wie Sausalitos oder Louisiana, die für ihre große Cocktailauswahl bekannt sind.  Falls Ihr es einrichten könnt vor 19 oder 20 Uhr dort zu sein, könnt Ihr sogar von den Happy Hour Preisen Gebrauch machen.

Danach könnt Ihr den Abend entweder entspannt bei einem nächtlichen Spaziergang am Rhein ausklingen lassen oder Euch in das Nachtleben Düsseldorfs stürzen.  Falls Ihr Schlager präferiert, könnt Ihr im Oberbayern oder Antons Bierkönig auf der Bolkerstraße zu Eurer Lieblingsmusik tanzen.  Doch es gibt auch zahlreiche Diskotheken und Bars in denen verschiedenste andere Musikrichtungen gespielt werden.  Ich bin mir sicher, egal wo Ihr Euch entschließt hinzugehen, Ihr werdet einen riesen Spaß dabei haben alles zu erkunden, was die Längste Theke der Welt zu bieten hat.

Hoffentlich hat Euch meine Darstellung des perfekten Abends in der Altstadt zum Erkunden der Längsten Theke der Welt einen Eindruck davon gegeben, wie lebhaft Düsseldorfs Nachtleben wirklich ist.  Während Eurem nächsten Aufenthalt in Düsseldorf helfen unsere Persönlichen Assistenten gerne dabei, Euren eigenen perfekten Abend zu planen.  Denn nur wenn Ihr einen Abend in Düsseldorfs Altstadt verbringt wisst Ihr, warum die Bolkerstraße ihren Ruf als Längste Theke der Welt wirklich verdient hat!

Actividades familiares en Cabo

Turtle release in Los Cabos, Mexico

Es oficialmente verano en Cabo, el momento más popular del año para los niños de todas las edades, ya que están fuera de la escuela durante el verano. Las familias ya han comenzado a llegar a Cabo y la ciudad está preparada para ellos. Los Asistentes Personales de Capella Pedregal compartieron conmigo sus principales recomendaciones para las actividades para las familias en Cabo. Las opciones son infinitas y hay algo para todos.

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Por supuesto la mayoría de la gente prefiere las actividades acuáticas, cuando el calor sube qué mejor manera de refrescarse que con una de las nuevas tendencias en el deporte de aventura, Flyboard! Esta es una actividad divertida para toda la familia donde una explosión de agua te hará flotar por encima de ella hasta 40 pies en el aire.

Otra actividad divertida para la familia es el “Nado con los delfines”, donde tienes la oportunidad de nadar y aprender de los hermosos delfines nariz de botella. Para los amantes de los animales, Cabo Aventures tiene el programa de “Entrenador por un Día”, donde puedes pasar el día trabajando estrechamente con los entrenadores de delfines.

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Me encantan las actividades de aventura, así que te recomiendo probar el ZipLine outdoor Adventure. Se lleva a cabo en la “Boca de la Sierra”, una biosfera protegida por la UNESCO, donde se puede practicar escalada, rappel, caminar sobre puentes colgantes y tirolesa sobre el desierto en la tirolesa más larga y rápida de México! Con velocidades de hasta 60 mph (100 kph) y una longitud de más de 1.200 metros (más de 4000 pies), esta es una experiencia que no quieres perderte!

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Sin embargo, mi actividad favorita es el verano la llegada de las tortugas marinas que llegan a la playa de Capella para poner sus huevos. Cuando llega el momento de salir del cascarón, los huéspedes tienen la oportunidad de ayudar a la liberación de tortugas bebé en el océano! La península de Baja California es el hogar de cinco de las siete especies de tortugas marinas del mundo. Estos son los carey (Tortuga Carey), caguama (Tortuga Caguama, Amarilla o Cabezona), laúd (Tortuga Laúd), la tortuga verde (también Tortuga Negro, Tortuga Prieta, Negra o Verde) y la más común de todas las especies de tortugas marinas, golfina (Tortuga Golfina). La liberación de tortugas es una experiencia maravillosa, única que se quedará en siempre en tu memoria!

Turtle release in Los Cabos, Mexico
Los Cabos cuenta con actividades de diversión sin fin para este verano! No te olvides pedirle a tu asistente personal ayuda para a encontrar la perfecta actividad para ti y / o tu familia durante tu estancia en el Paraíso!