Mr. Colmenares, how do I even begin? Luis Colmenares is the most whimsical, funny, friendly and caring friends I’ve ever met. His smile, contagious laughter and personality instantly brighten your day. As the Lead Personal Assistant and Chief Concierge at Capella Washington D.C., Luis heads the hotel’s team of personal assistants and is charged with ensuring that guests’ individual tastes and expectations are fully satisfied.
Anytime any of our team members or guests needs a suggestion for activities, hot new places to eat/drink, or a new happening event in town, Luis never hesitates and has the best suggestions! I remember going out to dinner together at one of his favorite restaurants in D.C. and every single server, bartender and manager knew Luis and treated him like he was family. Having served as concierge at the Capital Hilton Hotel, The Ritz-Carlton Hotel, the Mandarin Oriental and the Hotel Monaco, Colmenares’ knowledge of how Washington works in unparalleled.
I felt so honored to be able to sit down and interview Luis. He is a legend in the industry and was recognized as “Concierge of the Year” in the 2012 Where Magazine Silver Plume Awards, one of the highest awards in the industry! Working together the past seven months has been amazing and I wanted to share some insider details with you about our favorite D.C. Concierge!
How long have you lived in D.C.?
I’ve been in D.C. for 26 years. I consider myself a native, and love the European flair of D.C. and how and easy and accessible it is to get around!
What is your favorite hobby?
I LOVE to cook everything and anything! I am not picky but when I do get homesick I like to eat black beans, rice, fried plantains, pulled beef and the lovely Arepas that my mom used to make me growing up in Venezuela.
What is one of the most unique experiences you’ve had with a guest in your career?
I will never forget when I had a guest request a live violinist playing when they walked into their room for the first time- taking “setting the mood” to the next level!
What are the top two requests you get most often from guests?
Touring the White House & The Bureau Of Printing and Engraving.
What is your favorite newspaper?
The Sunday New York Times- the arts, travel, and book review sections are fabulous! This is one of my ultimate favorite things to do, especially with a cup of tea!