Capella’s Canon Card

canon 1

If you’ve had a chance to visit the About Us page here on the Capella blog, then you may have read our Zeitgeist.  But did you know this is only one element of our Canon Card?

In addition to our Zeitgeist, the Canon Card also contains Capella Hotels & Resorts mission statement, service standards and the canon itself.  Not only does every employee have access to the card, but it is also something that is considered part of our uniform. That’s right, regardless of title every member of the Capella team is expected to carry a Canon Card.

The Card is exactly that, a card with eight faces that folds up to the size of a business card.  The Canon is our law.  It aligns each of us behind the philosophy that is Capella and is an integral part of our philosophy.  This system speaks to our integrity and our value systems.  It is so central that at every property and even here in the corporate offices, we begin every shift with a meeting where an element of the card is discussed.  This is an opportunity to be continually reminded of who we are and what is expected of us.

I love the practice of lineup as well as the card, because they are a reminder that we all share a common goal and a road map for how to achieve it.  I am just as connected to a dishwasher at Capella Singapore as I am to an executive assistant at Breidenbacher Hof, A Capella Hotel—even though I am based out of our corporate office in Atlanta, Georgia!  We all have ownership in making sure that the services we provide are unmatched.

I wanted to share the Canon Card so that everyone could get a better idea of what it means to be part of this team.

 It is difficult to read the Canon Card here, but I do intend to discuss some of the elements in the future, However, if you would like to have your own copy please let me know in the comments below and I will email it to you!

A View From Capella Sochi


In my last post I shared details from the upcoming Capella Georgetown.  But working at our Corporate offices, I can assure you that this is only one of several exciting projects currently under way.  One such property is the upcoming Capella Sochi, which is scheduled to open in time for the 2014 Olympics in Russia.

In between one of his many trips, Fausto Barba, Vice President of Finance & Development, shared with me his impression of this unique location.

“I first visited the site in late October 2009.  We landed at midnight on a Friday, and took a taxicab through the mountains.  We made plans to see the site the next morning at first light.

The hotel is located near some of the sites for Olympic ski events and will be a true ski-in and ski-out resort.  In the summer the resort village will be home to a world-class equestrian center and several outdoor activities.  And  there will be an amazing spa!  Of course, at the time of our visit this was nothing more than a set of plans.

The next morning, when we finally had an opportunity to look out on the site, it took my breath away.  The views in every direction are spectacular.  It is the quintessential mountain village!”

At that point Fausto took out his phone and shared some of the images he had taken that day.  One was so beautiful, that I had to share it with you:

Are you a fan of the Winter Olympics?  What do you think of the view from the new Capella Sochi?

A Sneak Peek Of Capella Georgetown


Recently I had the opportunity to sit in on a design meeting for the upcoming Capella Georgetown in Washington, DC.  This 48 room jewel will not be lacking in amenities.  I am particularly excited about the rooftop pool (complete with Cabanas) and the spa!  We are still very early in the process (with the hotel scheduled to open in January 2013), but it was extremely interesting to catch glimpses of what goes into the planning and to preview this unique property.

World class interior designer, Peter Silling of Peter Silling & Associates, presented his design to Capella Hotels Chairman & CEO Horst Schulze.  I was delighted to meet Mr. Silling who is also the mastermind behind our Capella property in Düsseldorf, Germany, Breidenbacher Hof.



Clearly, both gentlemen were excited about the development, evidenced in their bilingual, energetic exchange.  Mr. Schulze and Mr. Silling slipped between English and German (their native language), as they worked to find a balance between the aesthetic and functionality.  The discussion ran the gamut between the placement of electrical sockets (not glamorous) to the type of marble to be used in the bathrooms (very glamorous).



In addition to the above shots of Mr. Silling and Mr. Schulze brainstorming and reviewing the finished samples, I was able to get a sneak peek of some early renderings:


As the construction progresses I plan to introduce you to a few more behind the scenes photos from the Capella Georgetown property.  Hopefully these images have you looking forward to the project as much as I am!

Baja California Sur: el Hogar de las Tortugas


Cada año, espero ansiosamente la temporada de tortugas que va de agosto a finales de noviembre. Durante este periodo las tortugas vienen a nuestra playa de Capella para depositar sus huevos. La costa de la península de Baja California es hogar para 5 de las 7 especies de tortugas que existen en el mundo. Estas son la Tortuga Carey, la Tortuga Caguama, Tortuga Laúd, la Tortuga Verde y la más común de las especies de tortuga marina, la Tortuga Golfina. Todas ellas están en peligro de extinción y cuatro de ellas están consideradas ya extintas ecológicamente.

He sido de hecho muy afortunada en ayudar con la liberación de tortugas bebé al océano, la cual es una de mis experiencias favoritas. El pasado noviembre Grupo Tortugero realizó hasta 2 liberaciones por semana. Desafortunadamente, las liberaciones de tortugas son mucho más esporádicas ahora de lo que solían ser. La caza furtiva, la pesca accidental en redes de pesca, el acopio ilegal de huevos de tortuga, el consumo de carne de tortuga, el desarrollo de las costas y la contaminación del océano son algunos de los factores que más amenazan la extinción de las tortugas.

Varias organizaciones, como Grupo Tortugero o ProPeninsula, así como resorts de frente de playa están tomando medidas y precauciones para atacar las amenazas principales de la supervivencia de las tortugas. Uno puede ver frecuentemente en las playas de los hoteles a miembros de estas organizaciones junto con staff del hotel conduciendo seminarios cortos para el público en general, los cuales entonces participan en la liberación de tortugas bebé.

Liberar tortugas bebé al océano es un momento mágico de la vida. Durante una liberación reciente, nos juntamos en la playa del hotel junto con huéspedes y staff para ver cómo las tortugas salían de su huevo. Acto seguido, trazamos una línea en la arena y nos paramos detrás de ella, cada quien con una tortuga bebé en su mano. Cuando la orden se dio, colocamos delicadamente las tortugas en la arena y las animamos para que alcanzaran las aguas del océano. Esto fue verdaderamente una maravillosa experiencia para todos los que participamos.

La liberación de tortugas es uno de esas cosas únicas, y los exhorto ¡a que nos acompañen en uno de estos mágicos momentos!


(In English)

Baja: A Home To Sea Turtles


Every year, I eagerly await the turtle season that takes place between August and late November.  During this time turtles come to our Capella beach to lay their eggs.  The coast along the Baja California peninsula is home to five of the seven species of the world’s sea turtles.  These are the Hawksbill (Tortuga Carey), Loggerhead (Tortuga Caguama, Amarilla o Cabezona), Leatherback (Tortuga Laúd), Green Turtle (also Black Turtle, Tortuga Prieta, Negra o Verde) and most common of all the species of sea turtle, Olive Ridley (Tortuga Golfina).  All of them are endangered and four are ecologically extinct.

I have actually been lucky enough to help with the release of the baby turtles into the ocean, which is one of my favorite experiences.  Last November Grupo Tortugero counted up to two releases per week.  Unfortunately, turtle releases are much more rare than they used to be.  Poaching, incidental captures in fishermen nets, collection of eggs and meat for consumption, costal development and ocean pollution are some of the most threatening factors to turtles extinction.

Several organizations, like Grupo Tortugero or ProPeninsula, and beachfront resorts are taking measures and a precaution to address the main threats to turtle’s survival.  You can often see organization members and hotel staff on the beaches leading short educational seminars for the public, who then participate in the release of the baby turtles.

Releasing baby turtles into the ocean is one of the magical life moments.  During a recent release, we gathered at the hotel’s beach with guests and staff to watch the turtles hatch.  Next, we drew a line in the sand and stood behind it, each with a baby turtle in hand.  When the word was given, we placed the turtles on the sand and cheered for them to reach the ocean.  This was truly an amazing experience for everyone who participated.

Turtle releasing is one of those unique events, and I urge you to join us in this magical moment!


(En Español)


I am awfully excited to introduce the brand new Capella Hotels & Resorts Blog.  Myself, along with team members at each of our properties will share the intimate secrets that make Capella distinct from any other hotel company.

The name Capella refers to a double star in the Auriga constellation.  This double star represents the relationship we look to create between our team and you, our guests.  This blog is another way in which we can foster this connection.

Through well placed insiders at each of our properties and within our corporate office, we will pull back the curtain, giving you a unique perspective on the people, places and things that come together in creating a one of a kind Capella experience.

We will introduce not only our hotels, but also the treasures they hold— from locations rich in history, to the people who make our organization unlike any other.  And perhaps we will share some of our own secrets, cultivated from living and working in these spectacular locations and among their communities.

This is a journey we invite you to take with us.  Interact with us.  Allow us to get to know you as we share our tales.  After all, this is as much your story as it is our own.